Sea · FCL
Choose it for large volumes or goods that must be sealed at your warehouse.
20 ft, 40 ft, 40 ft HC · priced per container
Freight forwarding · Sea · Air · Customs
Export and import, with documents and customs handled
One team books your sea or air freight, prepares the documents, and clears customs. Every cost item is listed in the quote.
Reply within 30 minutes in business hours Licensed customs broker · Sample
This is for you if
- You export regularly and want documents checked before stuffing, not after the container is held.
- You import raw materials or machinery and need customs clearance with a predictable timeline.
- You are new to export or import and unsure which documents and Incoterms apply.
- Your finance team needs a cost breakdown per item to approve the budget.
Two lanes, each with its own steps
Choose your lane to see the order of steps and who handles each one.
From your warehouse in Indonesia to your agent or buyer in the destination country.
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1
Book sea or air freight Us
Schedule and cost are confirmed before your goods are ready.
-
2
Prepare the invoice and packing list You
We review them five days ahead so they match the export declaration.
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3
Trucking and stuffing Us
The container comes to your warehouse, is loaded, sealed, and photographed.
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4
Export declaration and clearance Us
We file the PEB and receive approval to load.
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5
Departure, B/L or AWB issued Us
Original documents go to you or your buyer, as agreed.
From your overseas supplier to your warehouse, with duties and taxes stated up front.
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1
Coordinate with supplier and origin agent Together
We contact your supplier to schedule loading under the agreed Incoterms.
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2
Arrival and delivery order release Us
You are notified when the vessel berths or the flight lands.
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3
Import declaration and clearance Us
We file the PIB. Green, yellow, or red channel results are shared the same day.
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4
Pay import duties and taxes You
Exactly as billed by customs, passed on with no markup.
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5
Trucking to your warehouse Us
Goods are delivered and the empty container is returned to the depot on time.
Choose a mode
Sea · LCL
Choose it for small volumes without a tight arrival date.
From 1 m³ · priced per m³ or per ton
Air · Air freight
Choose it for urgent, light, or high-value goods.
Priced on actual or volumetric weight
Supporting services
Customs clearanceExport and import declarations filed by a licensed broker, including support during red-channel inspection.
Document handlingCertificate of Origin, restricted-goods permits, fumigation, and documents required at destination.
Port truckingContainer transport between your warehouse, the port, and the depot.
Cargo insuranceWarehouse-to-warehouse cover, based on your invoice value.
Incoterms at a glance: who pays for what
The five most common terms. Dark boxes are the seller’s responsibility, light boxes are the buyer’s.
Seller
Buyer
- 1Trucking at origin
- 2Export customs
- 3Main freight
- 4Insurance
- 5Import customs and duties
- 6Final delivery
EXWEx Works
The seller only makes the goods available at their premises.
- Seller:
- goods ready at the warehouse
- Buyer:
- every step after pickup
FOBFree On Board
The seller’s responsibility ends once goods are loaded on the vessel at origin.
- Seller:
- origin trucking and export customs
- Buyer:
- freight, insurance, import, delivery
CIFCost, Insurance and Freight
The seller pays freight and insurance to the destination port.
- Seller:
- up to the destination port, including insurance
- Buyer:
- import customs, duties, and delivery
DAPDelivered At Place
The seller delivers to the buyer’s location, excluding import duties.
- Seller:
- everything except import customs and duties
- Buyer:
- import customs and duties
DDPDelivered Duty Paid
The seller covers everything, including import duties and taxes.
- Seller:
- every step
- Buyer:
- receiving the goods
Summary based on Incoterms® 2020. For contracts, refer to the official ICC text.
Transparent costs
These items appear separately in your quote, depending on your lane and Incoterms. Nothing is bundled into a single figure.
At origin
- Trucking to port or airport
- Origin terminal handling (THC)
- Export documents and customs
Freight
- Ocean or air freight
- Fuel and peak-season surcharges
- Cargo insurance (optional)
At destination
- Destination terminal handling (THC)
- Delivery order release
- Storage if free time is exceeded
Customs
- Customs broker fee
- Import duties and taxes, as billed by customs
- Physical inspection if red channel
If any new cost comes up outside the quote, we ask for your written approval before paying it.
How it works
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01
Send your shipment details
Lane, mode, partner country, and Incoterms if you have them.
-
02
Get an itemized quote
Within 30 minutes in business hours, with costs per item.
-
03
Documents checked five days ahead
Errors are fixed before departure, not after.
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04
Departure and updates
Status at every point, including the customs channel result.
Common documents
This list covers most commodities. Some goods need extra permits, which we will name in your quote.
Export
- Commercial invoice
- Packing list
- PEB (export declaration)
- Bill of Lading or Air Waybill
- Certificate of Origin, if the buyer requests it
- Commodity-specific permits or certificates
Import
- Commercial invoice
- Packing list
- Bill of Lading or Air Waybill
- PIB (import declaration)
- Business ID (NIB) with customs access
- Restricted-goods permits, where required
- Certificate of Origin for preferential tariffs
Export and import case studies
LOGOFMCG · Sample
- Problem
- Export documents were often held up, so containers incurred demurrage.
- Solution
- Document checks five days before stuffing by the forwarding team.
- Result
- IDR 0 demurrage over 8 consecutive shipments
- Problem
- A previous machine import went to the red lane and was held for 9 days because of an incorrect HS code.
- Solution
- HS code and document checks before departure, with the PIB filed while the vessel was still at sea.
- Result
- 2-day clearance
Frequently asked questions
Red channel means a physical inspection, which can add several days and an inspection fee. You can lower the risk with the correct HS code, an invoice that matches the contents, and complete permits. We check all three before filing and attend the inspection if it still happens.
No. Every item is listed separately in the quote. Conditional costs, such as storage or inspection, are named up front with what triggers them. If anything new comes up, we ask for your written approval first.
From the customs value (usually CIF), the duty rate for the HS code, then import VAT and income tax. We estimate them in the quote. Final amounts follow the official customs bill and are passed on with no markup.
For imports, the importer needs a business ID (NIB) with customs access. We can guide you through it. For exports, a company NIB is usually enough.
Green channel usually takes 1 working day once documents are complete. Yellow takes 1–2 days, red 3–5 days depending on the inspection schedule.
Insurance is optional. We recommend it whenever your Incoterms put transit risk on you, such as FOB for importers. Cover runs warehouse to warehouse, based on invoice value.
Tell us the goods and partner country. We will itemize every cost.
Written quote within 30 minutes in business hours, Monday to Saturday, 08:00–18:00 WIB.
- Customs broker licence No. 000 · Sample
- Warehouse-to-warehouse cargo insurance · Sample
- 1 Fill in a 3-step formAbout 2 minutes. No account needed.
- 2 A coordinator contacts youWithin 30 minutes in business hours, by WhatsApp or phone.
- 3 Receive an itemized quoteCosts per item, schedule, and document list.